Financial Information

For your convenience we accept cash, checks, Visa, MasterCard, American Express and Discover. We also accept interest-free financing through Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered. If you have questions regarding your account, please contact us at 843-556-3838.

Please remember you are fully responsible for all fees regardless of your insurance coverage. Most insurance companies will remit within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. Monthly payment arrangements financed through Care Credit must be made prior to treatment.

Finance Charge: In the case that you have an outstanding balance over 25 days, a FINANCE CHARGE will be added to the account for the monthly billing period. The finance charge will be a periodic rate of 1.5% per month, which is an ANNUAL PERCENTAGE RATE OF 18%, applied to the last month’s balance. It is your responsibility to ensure your insurance company pays promptly so you can avoid finance charges.

In the case of default of payment, you will be responsible for any collection costs and attorney’s fees incurred in attempting to collect on this amount or any future outstanding account balances. We understand temporary financial problems may affect timely payment of your balance. In those situations we encourage you to communicate any such problems immediately so we may assist you in the management of your account.

Insurance

As a courtesy to our patients, we will file your insurance claims on your behalf. You will however, be responsible for immediate payment of any deductible amount and any portion of the assigned amount not paid by your insurance. If there is a remaining balance after insurance benefits, payment is due within 30 days. Dental insurance plans vary widely; therefore we can not guarantee the estimated patient balance. The patient is responsible for the entire balance regardless of the amount of the insurance benefit. It is your responsibility to inform us of change in your insurance coverage.

Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. That portion is determined by the contract between your employer and the insurance company. We are NOT a party to that contract. Our relationship is with you and not your insurance company.

Although we are not a party to the contractual arrangement between your employer and your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive your benefits. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.

Our office will be happy to submit a pre-treatment estimate to your insurance company. This estimate will list the procedures and fees recommended. Your insurance company will then list the amount that they will pay for each procedure. The estimate of benefits indicated on a pre-authorization is subject to the continuing eligibility, terms, conditions and limitations of the subscriber’s dental coverage in force at the time the services are rendered. A pre-treatment estimate is NOT a guarantee of payment but an estimate of the benefits available for the proposed services to be rendered.

We will always provide you with the finest dental care available, without regard to the limitations imposed by your insurance company.

PATIENTS WITHOUT INSURANCE COVERAGE: We provide written estimate of fees, and payment is expected at each visit for services rendered.

MINOR PATIENTS: The parent or guardian accompanying the minor is responsible for full payment. In the case of divorced or separated parents, the parent accompanying the child is responsible for payment, without any exception. This office will not attempt to collect payment from a parent that is not present in the office at that visit.